Legal

Terms of Service

Last updated: February 8, 2026

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“you” or “User”) and Thirtieth Technologies Inc. (“Thirtieth Technologies,” “we,” “us,” or “our”), governing your access to and use of the UnitKeeper platform, including our website, web application, APIs, and related services (collectively, the “Service”).

By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

1. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use the Service. By using UnitKeeper, you represent and warrant that you meet these requirements and that all registration information you provide is truthful, accurate, and complete.

2. Account Registration and Security

  • You must create an account to access the Service. You are responsible for maintaining the confidentiality of your login credentials.
  • You are responsible for all activity that occurs under your account, whether or not authorized by you.
  • You must notify us immediately at [email protected] if you suspect any unauthorized use of your account.
  • We reserve the right to suspend or terminate accounts that we reasonably believe have been compromised.

3. Description of Service

UnitKeeper is a property management platform that enables landlords, property managers, and tenants to manage rental properties, tenants, leases, rent collection, maintenance requests, vendor relationships, inspections, budgeting, and related operations. The Service includes:

  • Property and unit management tools
  • Tenant onboarding and communication features
  • Lease creation and digital signing
  • Rent tracking and payment facilitation
  • Maintenance request and work order management
  • Financial reporting, budgeting, and forecasting
  • Inspection scheduling and documentation
  • Tenant self-service portal

4. Subscription Plans and Billing

4.1 Plans and Pricing

The Service is offered under various subscription plans with different feature sets and unit limits. Current pricing is published on our website and may be updated from time to time. We will provide at least 30 days' notice before any price increase takes effect on your account.

4.2 Free Trial

We may offer a free trial period. At the end of the trial, your account will require a paid subscription to continue accessing the Service. We will not charge you without your explicit authorization.

4.3 Billing

  • Subscription fees are billed in advance on a monthly or annual basis, depending on your selected billing cycle.
  • All fees are quoted in US dollars unless otherwise stated.
  • You authorize us to charge your designated payment method for all applicable fees.
  • Fees are non-refundable except as expressly stated in these Terms or required by applicable law.

4.4 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period. You will retain access to the Service until the end of the paid period. No partial refunds are provided for unused time within a billing period.

4.5 Downgrades

If you downgrade your plan, the new plan takes effect at the start of your next billing cycle. If your portfolio exceeds the limits of the new plan, you will not be able to add new units or properties until you are within the plan's limits, but existing data will be preserved.

5. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable law or regulation.
  • Misrepresent your identity or affiliation with any person or entity.
  • Upload or transmit malware, viruses, or any harmful code.
  • Attempt to gain unauthorized access to any part of the Service, other accounts, or related systems.
  • Interfere with or disrupt the Service or any servers or networks connected to the Service.
  • Scrape, crawl, or use automated means to access the Service without our written consent.
  • Use the Service to send spam, unsolicited messages, or engage in any form of harassment.
  • Sublicense, resell, or redistribute the Service to third parties without our express written permission.
  • Use the Service in a manner that violates the rights of any third party, including intellectual property, privacy, or contractual rights.

We reserve the right to investigate violations and take appropriate action, including suspension or termination of your account, at our sole discretion.

6. Your Data and Content

6.1 Ownership

You retain ownership of all data, content, and materials you upload to or create within the Service (“User Content”). Thirtieth Technologies does not claim ownership of your User Content.

6.2 License Grant

By uploading User Content, you grant us a limited, non-exclusive, worldwide, royalty-free license to use, store, copy, and display your User Content solely as necessary to operate, maintain, and provide the Service. This license terminates when you delete your User Content or close your account, except as required for backup retention and legal compliance.

6.3 Responsibility

You are solely responsible for the accuracy, legality, and appropriateness of your User Content. You represent that you have all necessary rights and permissions to upload and use such content within the Service.

6.4 Data Export

You may export your data at any time using the tools provided within the Service. We support standard data formats to facilitate portability.

7. Intellectual Property

The Service, including all software, design, text, graphics, logos, icons, and other materials (excluding User Content), is owned by Thirtieth Technologies and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or create derivative works based on the Service without our express written permission.

“UnitKeeper” and the UnitKeeper logo are trademarks of Thirtieth Technologies Inc. You may not use these marks without our prior written consent.

8. Third-Party Services

The Service may integrate with or link to third-party services (e.g., payment processors, email providers). Your use of third-party services is governed by their respective terms and privacy policies. We are not responsible for the availability, accuracy, or practices of any third-party service.

9. Service Availability and Modifications

  • We strive to maintain high availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.
  • We may modify, update, or discontinue features of the Service at any time. For material changes that reduce functionality, we will provide reasonable advance notice.
  • We will not be liable for any modification, suspension, or discontinuation of the Service.

10. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. To the fullest extent permitted by law, Thirtieth Technologies disclaims all warranties, including but not limited to:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • Warranties regarding the accuracy, reliability, or completeness of any content or information available through the Service.
  • Warranties that the Service will be uninterrupted, error-free, or free from harmful components.

UnitKeeper is a property management tool and does not provide legal, financial, tax, or investment advice. You are responsible for ensuring your use of the Service complies with all applicable laws and regulations in your jurisdiction, including landlord-tenant laws.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THIRTIETH TECHNOLOGIES, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business, or goodwill.
  • Any damages arising from your use of or inability to use the Service.
  • Any damages arising from unauthorized access to or alteration of your transmissions or data.

OUR TOTAL AGGREGATE LIABILITY for all claims arising out of or related to these Terms or the Service shall not exceed the greater of (a) the total fees paid by you to us in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred US dollars ($100).

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability is limited to the fullest extent permitted by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless Thirtieth Technologies and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of the Service.
  • Your violation of these Terms.
  • Your violation of any third-party rights.
  • Your User Content.

13. Termination

  • By you: You may terminate your account at any time by using the account deletion feature or contacting support.
  • By us: We may suspend or terminate your account immediately if you breach these Terms, engage in fraudulent activity, or if required by law. We will make reasonable efforts to notify you before or promptly after termination.
  • Effect of termination: Upon termination, your right to use the Service ceases. We will retain your data for a reasonable period as described in our Privacy Policy. You may request a data export before account closure.

14. Dispute Resolution

14.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Ontario, Canada, and the federal laws of Canada applicable therein, without regard to conflict of law principles.

14.2 Informal Resolution

Before initiating formal proceedings, you agree to first contact us at [email protected] and attempt to resolve the dispute informally for at least 30 days.

14.3 Jurisdiction

If informal resolution is unsuccessful, any disputes shall be submitted to the exclusive jurisdiction of the courts located in Toronto, Ontario, Canada. You consent to the personal jurisdiction of such courts.

15. General Provisions

  • Entire Agreement: These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between you and Thirtieth Technologies concerning the Service.
  • Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
  • Waiver: Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision.
  • Assignment: You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights without restriction.
  • Force Majeure: We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, acts of government, internet outages, or pandemics.
  • Notices: We may send notices to the email address associated with your account. You may send notices to [email protected].

16. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email and/or by posting a notice within the Service at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service.

17. Contact Us

If you have questions about these Terms, contact us at:

Thirtieth Technologies Inc.
Email: [email protected]
Website: unitkeeper.com